“Support provided from Exemplar Services from a teacher’s aspect makes the administration of the system an ease and are always available to assist and come to a prompt resolution. We find the Exemplar Lighthouse a useful tool to confidently shape future electricians. EnergySpace LMS enables our apprentices and instructors to engage apprentice training and delivers a structured approach which relates to real world contexts. It allows us to monitor student’s progression and ensure they have a thorough understanding of content.”
Robert Deluca, Electrical Teacher, SuniTAFE
Overview
SuniTAFE is a leading regional TAFE provider delivering high-quality electrotechnology training to apprentices across Victoria. With a strong focus on producing confident, competent, and job-ready electricians, SuniTAFE prioritises training approaches that reflect real-world electrical work while supporting both learners and educators throughout the apprenticeship journey.
To strengthen training delivery, streamline administration, and gain clearer visibility of apprentice progress, SuniTAFE partnered with Exemplar Services, implementing Exemplar Profiling and EnergySpace LMS across its electrical programs.
The Challenge
Like many vocational training providers, SuniTAFE faced the ongoing challenge of balancing effective apprenticeship delivery with increasing administrative demands. In particular, teaching staff needed:
- A structured training approach aligned to real-world electrical contexts
- Clear visibility of apprentice progression and depth of understanding
- Tools that supported both instructors and learners without adding complexity
- Reliable, responsive support to resolve issues quickly and keep training on track
Without the right systems in place, monitoring learner progress and ensuring consistent outcomes across cohorts required significant manual effort.
The Solution
SuniTAFE adopted EnergySpace, Lighthouse and Profiling to provide a structured, industry-aligned framework for apprenticeship delivery.
Through EnergySpace, instructors and apprentices engage with training content designed to reflect real-world electrical work, ensuring learning is practical, relevant, and aligned with industry expectations. Meanwhile, Lighthouse and Profiling supports streamlined administration and progress tracking, giving educators confidence that apprentices are developing the required competencies at every stage.
Importantly, Exemplar Service’s ongoing educator support ensures teaching staff are never left navigating systems alone.
Implementation in Practice
Following implementation, Exemplar Services worked closely with SuniTAFE teaching staff to embed the platform into day-to-day training delivery. Instructors quickly adopted the system due to its intuitive design and structured approach, while apprentices benefited from clear learning pathways and consistent expectations.
Throughout the rollout, Exemplar Services provided responsive support, assisting educators when needed and resolving issues promptly to minimise disruption to training delivery.
Results & Outcomes
As a result of implementing Exemplar Services Products SuniTAFE has achieved:
- Greater confidence in shaping future electricians
- Improved efficiency in administering apprenticeship training
- Stronger engagement between apprentices and instructors
- Clearer monitoring of apprentice progression and understanding
- Increased assurance that learners meet required competency standards
By aligning training delivery with real-world electrical contexts, SuniTAFE ensures apprentices are not
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